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FAQs

How long do I need to be in therapy?

This will vary from person to person. Some individuals are looking for short-term therapy, which could be anywhere from 6-12 sessions, while others want to work on deeper concerns, which could take up to a year.

Are you available after-hours?

If you are in immediate crisis or medical emergency, please dial 9-1-1 or go to your nearest emergency room. I am only available to respond to crisis calls during normal business hours. I will make every effort to respond timely during normal business operation. After-hours, I will follow-up next working business day. Please don't not wait for me to call you, please seek help right away if followed by an immediate crisis. There are many resources available for you during after-hour care. 

24 Hour Crisis Hotline: 1-855-278-4204

Postpartum Support International Helpline (English & Spanish)

1-800-944-4773 (4PPD)

National Suicide Prevention Hotline & Website

1-800-273-8255

www.suicidepreventionlifeline.org

Supportingmamas- Warmline for support and validation in Northern California

www.supportingmamas.org

408-475-4408

Text "RENEW" to 741741 to speak confidentially with a Crisis Counselor

Mobile Crisis Response Team (Santa Clara County): 1-800-704-0900

Select Option #2 Monday-Friday

from 8am-8pm

Do you accept insurance?

I am currently accepting Lyra Benefits only. Please connect with your employer to determine if you have a health plan referred to as "Lyra Benefits". For all other insurances, I am considered an "out-of-network" provider. You will need to contact your insurance provider to determine if you have "out-of-network" benefits. If you have these benefits, upon your request, I can provide you a superbill (insurance receipt) that details your sessions and service codes for a partial reimbursement. Please note, if you are planning to use out-of-network benefits- you are still required to pay for the full session fee every time we meet. 

What is the Good Faith Estimate?

Notice to clients and prospective clients: Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.

How much are your session rates?

Please inquire for rates. 

Do you offer sliding scale rates?

Yes, please inquire during initial phone consultation, a few sliding scale spots are available.

What is Telehealth?

Telehealth is a means of using the Internet to conduct online therapy. Some individuals prefer to use either video or phone for weekly sessions. Online therapy will also be conducted using a secure HIPPA compliant platform. Telehealth also provides the convenance of not having to rush out the door to make your appointment. You get to decide the location of where you want to setup your virtual video, please keep in mind to ensure you are in a private location, to protect your confidentiality, try to be away from zero distractions, and have secure internet connection.

Do you offer in-person sessions?

Yes, I do offer in-person sessions. Clients will have the option to meet with me either online or in-person.

How do I get started?

1) Schedule your free 25 minute phone consultation through contacting me through online booking, email, or  phone call.

2) During the phone consult, I am able to answer any questions you may have, this also gives me a brief moment to hear more from you and what brings you in. 

3) Towards, the end of our phone consult, we will both determine if I am a good fit for you. We decide on a time and day to schedule your initial intake session.

Still have more questions? Get in touch and I’ll be happy to answer any more questions you may have.

Clay Vase

Online Scheduling Today

Schedule a free 25 minute phone consultation today!

Connect With Tiffany

Welcoming you to come as you are.

Offering In-Person Appointments 

8371 Church Street

Gilroy, CA 95020

408-601-0749 (office)

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